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Talent Management Services in Vietnam

Nga Dinh
Deputy Director of Operations & HR Consultant,
With more than 10 years’ experience in human resources and operations management, Đinh Kim Nga drives operational excellence and business strategy at Viettonkin. She oversees companywide initiatives and HR consulting, ensuring alignment with the Board’s vision and optimal efficiency across all departments.
With more than 10 years’ experience in human resources and operations management, Đinh Kim Nga drives operational excellence and business strategy at Viettonkin. She oversees companywide initiatives and HR consulting, ensuring alignment with the Board’s vision and optimal efficiency across all departments.
Talent Management Services in Vietnam

In the dynamic landscape of Vietnamese business, effective talent management services have become paramount. With its burgeoning economy, Vietnam is a hotspot for growth, making talent management a critical component for sustained success. At Viettonkin, we understand the unique challenges and opportunities within this vibrant market.

As a leading authority on talent management services in Vietnam, we have honed our expertise to provide holistic talent solutions tailored to the Vietnamese context. In this article, we delve into the intricacies of talent management, exploring strategies that empower businesses to thrive. Join us on this journey to unlock the full potential of talent in the heart of Southeast Asia.

Viettonkin’s Expertise in Talent Management

Viettonkin stands at the forefront of delivering top-notch talent management services in Vietnam. Our commitment to providing comprehensive solutions sets us apart in the industry.

At the heart of our approach lies a holistic view of talent management. We understand that effective talent management encompasses not only recruitment but also development and retention. Our services cover the entire talent lifecycle, ensuring that you have the right people in the right roles at all times.

What truly differentiates Viettonkin is our ability to blend local insights with global talent management excellence. We recognize that the Vietnamese market is unique, and our strategies are tailored accordingly. Yet, we don't stop there. Drawing from international best practices, we infuse a global perspective into our services.

Our success is rooted in our unwavering commitment to Talent Acquisition Strategies, Talent Development Programs, and Talent Retention Strategies. Through a combination of local expertise and a global mindset, we provide you with the tools to navigate the intricate talent landscape in Vietnam.

As a result, our clients not only excel in talent management but also gain a competitive edge in the Vietnamese business arena. We measure our success by the growth and prosperity of the businesses we partner with.

Viettonkins Expertise in Talent Management
Viettonkin stands at the forefront of delivering top-notch talent management services in Vietnam.. Source: Viettonkin

Navigating Challenges in Talent Management

The Vietnamese business landscape is a dynamic arena filled with opportunities and challenges. To excel, it's crucial to employ effective strategies and practices that can give your organization a competitive edge in Vietnam.

Effective Talent Acquisition Strategies

Leveraging Local Expertise

Many foreign companies operating in Vietnam opt for local expertise through work contracting or project-based hiring. This offers flexibility and cost-effectiveness during market exploration or product development phases. For this purpose, companies often rely on the services of a third party, such as Viettonkin Consulting, which provides comprehensive Staff Augmentation services, including Professional Employment Organization (PEO), Employees of Record (EOR), and Payroll Administration.

Building Strong Employer Branding

Employer branding is pivotal for multinational enterprises in Vietnam. Given the intense competition for top talents, establishing a robust employer presence is essential. Strategies include harnessing social media, partnering with universities for talent fairs and internships, and targeted advertising campaigns. In this competitive landscape, foreign companies must position themselves as appealing destinations for Vietnam's highly qualified, globally-ready young professionals.

Timing Matters

Understanding Vietnam's recruitment calendar is critical. Key milestones, such as university graduations in May and September, significantly impact recruitment success. Strategic planning that aligns with these timelines is essential for optimizing recruitment outcomes.

Performance-based Hiring

Performance-based hiring, which extends beyond skill-based methods, represents a paradigm shift in the recruitment process. While skill-based hiring focuses on evaluating candidates based on their mastery of specific skills, typically assessed through proven track records, live demonstrations, or placement tests, performance-based hiring centers on assessing  candidates' achievements and career progress. 

We believe that attracting exceptional candidates involves creating a compelling Employee Value Proposition (EVP) that positions the role as a stepping stone in one's career. This shift requires a comprehensive evaluation process, emphasizing "doing" and "becoming" over transactional considerations.

Our method focuses on role-specific performance objectives, fostering conversations that align candidate career growth with success. This approach widens the candidate pool, considering diverse individuals and high performers.

In essence, Performance-Based Hiring flips the hiring process by emphasizing "doing" and "becoming," minimizing the focus on "having" and "getting." We start by defining what a candidate must do to succeed at their job, not just the skills they should possess. This approach broadens the talent pool, ensuring a match between candidates' career progression and company success.

Performance based Hiring
Performance-based hiring centers on assessing  candidates' achievements and career progress. Source: Internet

Talent Development Programs for Growth

Leading FDI firms and MNCs in Vietnam excel in crafting prestigious talent programs, notably flagship Management Trainee Programs. These multi-year initiatives set clear development milestones and robust career paths, attracting top-tier applicants from Vietnamese universities.

Graduate Recruitment Programs

These programs target recent graduates, offering them entry-level positions and structured training programs. MNCs often hire graduates from top universities in Vietnam. For example, PwC Vietnam, EY or Deloitte have an annual graduate recruitment program called “Fresh Graduate Recruitment Programme”, targeting recent graduates for entry-level positions and provide comprehensive training.

Internship Programs

Internship programs provide students and recent graduates with hands-on experience in a specific industry or role. MNCs use internships as a pipeline for future full-time hires. At IBM Vietnam, internship programs for students and recent graduates are open. These programs allow interns to gain practical experience in areas like technology and consulting. In addition, Internship Programs in Viettonkin aim to recruit and train talents for new projects, enhance Viettonkin's employer branding, and prepare interns as Reserve Human Resources.

Leadership Development Programs

Designed for high-potential individuals, leadership development programs groom future leaders within the organization. Participants undergo specialized training and mentoring to prepare them for leadership roles. VinaMilk is a Vietnamese leading dairy corporation with a widespread presence globally. The corporation has the Management Trainee Program for 18 months, targeting potential future leaders. This program attracted over 1,500 top talents from universities nationwide in 2020.  

At Viettonkin, we also have a 2-year Management Trainee Program, offering certified training, engaging job rotations, and a clear trajectory towards senior management positions.

Talent Development and Training Programs

These programs focus on upskilling and developing existing employees. MNCs invest in continuous learning opportunities to ensure their workforce remains competitive and aligned with industry trends. A notable example is ABB Vietnam with its annual “Apprenticeship Program” to attract, train and retain talents from engineering majors. 

Mentorship Programs

Mentorship programs pair experienced employees with newer recruits. Big MNCs like Unilever, Nestles, Microsoft Vietnam have formal mentorship programs to facilitate knowledge transfer and professional development among its employees.

Furthermore, “Succession Planning Programs'' in Viettonkin are designed to develop current managers and high-contributing individuals into future leaders and C-level executives. These programs establish comprehensive, long-term Learning & Development initiatives.

Technology-Driven Recruitment

Leveraging advanced technologies, such as artificial intelligence and data analytics, MNCs optimize their recruitment processes. Applicant tracking systems, online assessments, and video interviews are common components. FPT Corporation is a leading technology company in Vietnam that uses advanced technologies in its recruitment process - the SIS (Smart Interview System). With this technology, the corporation can filter approximately 25,000 out of 42,2000 applicants with suitable profiles, constituting a 59% success rate. Hence, this streamlines the screening process, significantly saving time, resources, and costs associated with applicant assessment and interviews.

Ensuring Talent Retention with Strategies in Vietnam

Talent Retention Essentials

Talent retention is as crucial as acquisition and development. In Vietnam's competitive job market, keeping your top talents is paramount. Successful strategies involve fostering a work environment that encourages growth, engagement, and loyalty.

Tailored Career Progression Plans

Developing clear and individualized career progression plans for your employees is essential. Vietnamese talents, like professionals worldwide, seek advancement opportunities. Offering a well-structured career path within your organization can significantly enhance retention rates.

Tailored Career Progression Plans
Developing clear and individualized career progression plans for your employees is essential. Source: Internet

Competitive Compensation Packages

Competitive salaries and benefits packages are essential retention tools. MNCs operating in Vietnam recognize this and often tailor their compensation to attract and retain top talents.

Employee Engagement Initiatives

Engaged employees are more likely to stay. Strategies such as regular feedback, mentoring programs, and involving employees in decision-making processes contribute to higher job satisfaction.

Professional Development Opportunities

Investing in ongoing professional development not only enhances employee skills but also demonstrates your commitment to their growth. Offering training and educational opportunities can be a powerful retention strategy.

Work-Life Balance

Maintaining a healthy work-life balance is increasingly important for employees. Ensuring reasonable working hours and providing support for employees' well-being can enhance retention.

Final thoughts

In shaping effective talent management strategies in Vietnam, talent management services play a pivotal role. These services, including Talent Acquisition, Development, and Retention, are essential in navigating the dynamic Vietnamese job market.

At Viettonkin, we excel in providing talent management services tailored to your specific needs. With our deep understanding of the local landscape and global best practices, we bridge the gap between talent and success.

Explore how Viettonkin can elevate your talent management efforts and drive sustainable growth. Contact us today for personalized solutions that empower your business to thrive in Vietnam and beyond.

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About the Author
Nga Dinh
Deputy Director of Operations & HR Consultant,
Đinh Kim Nga, Deputy Director of Operations and HR Consultant at Viettonkin Joint Stock Company, brings over a decade of hands-on expertise in human resource management, operations, and project leadership. As a core member of the Board of Directors, Nga plays a pivotal role in shaping and executing the company’s business strategies, overseeing operations spanning technology, customers, employees, and internal processes. Nga’s diverse experience includes managing Viettonkin’s HR department and providing consulting services to both local and Fortune Global 500 clients on workforce and labor issues—particularly for FDI projects in Vietnam. Her leadership extends to organizing and evaluating business objectives, planning, reporting, and KPI assessment, ensuring the company stays aligned with strategic goals. With a strong academic background in accounting from Hanoi University of Business and Technology, Nga’s systematic approach and people-first mindset make her a trusted advisor for clients and colleagues alike. Her track record in HR, project management, and operations enables her to streamline workflows, improve organizational performance, and deliver sustainable results for Viettonkin and its partners.

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About Us

Founded in 2009, Viettonkin Consulting is a multi-disciplinary group of consulting firms headquartered in Hanoi, Vietnam with offices in Ho Chi Minh City, Jakarta, Bangkok, Singapore, and Hong Kong and a strong presence through strategic alliances throughout Southeast Asia. Our firm’s guiding mission is aimed towards facilitating intra-ASEAN investments and connecting investors in Southeast Asia with the rest of the world, thus promoting international business relationships and strengthening inter-nation connections.
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